Convergence India
24-26 March 2021
Pragati Maidan, New Delhi, India
  • Facebook
  • Twitter
  • LinkedIn

Refund and Cancellation Policy

  1. If a delegate is unable to attend the event for any reason they may substitute with some other representative by making an arrangement with the organiser.
  2. If a delegate is unable to attend the event and the conference team is informed in writing before the final date is announced on the website, the fee paid can be left with EIPL as a payment towards another event taking place in the same month or another EIPL event which can takes place within a span of 12 months from the date the event was booked. In this case, the contributing delegate will be eligible for attending in the later event if appropriate.
  3. Where the delegate is unable to attend, and is not in a position to transfer his/her place to another person or to another event, then the following refund arrangements apply:
  • If an event gets cancelled for any reason, 100% refund of the registration fees will be made.
  • Registrations cancelled more than 30 days before the event are eligible for 100% refund of the registration fees paid.
  • No refunds are available for cancellations made within 30 days of the event.

For payments received by credit or debit cards, the same credit or debit card will be refunded back.
For all other payments, a bank transfer will be made to the payee nominated account.

Important: For payments received from outside India through bank transfer, the refund will be made by bank transfer to the same account and all the bank charges will be borne by the delegates. The policy as stated on this page is valid for all online transactions and bank transfer.

Terms and Conditions

This document details the agreement between Exhibitions India Pvt. Ltd. (the organiser) and any company, individual, partnership or organisation (exhibitor) that participates in OUR EXPO (the exhibition). These terms and conditions apply to the exclusion of any others unless expressly agreed in writing.
  1. Exhibitors Manual
    o An Exhibitors Manual is provided to each exhibitor which contains detailed information on contractors, scheduled arrival and departure times, and all other operational information related to the exhibition. It is the responsibility of the exhibitor to make their own arrangements for the provision of the additional services detailed in the manual, if required.
  2. Exhibiting
    o Stands must be staffed at all times throughout the opening hours of the exhibition.
    o Any failure by an exhibitor to furnish their stand by the opening time of the exhibition will be deemed as a cancellation, and the organiser will be entitled to reallocate the space without refund.
    o Exhibitors selling food items must be in possession of current food hygiene certification and may require permission from the venue caterers. Any applicable concession fees will be the financial responsibility of the exhibitor; Exhibitions India Pvt. Ltd. will invoice you for these.
    o Exhibitors must not block the front of a neighbouring stand with their displays nor arrange their stand in such manner as to cause the public to block the aisle in front of it, or any adjacent stand
  3. Marketing
    o Where agreed by completion of the Marketing Terms and indicated in the Order Form, the Exhibitor and/or speakers shall comply with the terms of the Marketing Terms.
    o Failure by Exhibitors and/or speakers to comply with the Marketing Terms may result in at the organisers option (i) cancellation of a speaking slot or booked stand; and/or (ii) the organiser terminating the contract without refunding any deposits or payments made in respect of the contract and any further payments due under the contract will still be due and payable; and/or (iii) where a discount or complimentary rate has been offered, being liable to pay the full standard price charged for the relevant package ordered.
    o The Marketing Terms do not apply when it is indicated on the Order Form that they are not applicable.
  4. Entitlements
    o The stand cost includes floor space and ‘shell’ stand construction and exhibitor passes for staff (as detailed in the exhibitors manual). Programme listing are subject to booking stand prior to the copy deadline.
    o The cost specifically excludes electricity supplies, furniture, telephone, car parking and insurance, and any other additional services as may be required by individual exhibitors.
    o The boundaries of the stand are delineated by the shell scheme construction and do not include any aisle space whatsoever. Displays must not be placed anywhere other than within the perimeter of the stand. Canvassing of visitors is not permitted beyond the perimeter of each exhibitor’s stand such as in the aisles or entrance hall.
  5. In the event of non-compliance with the schedule of payments for any reason whatsoever, the organiser may, at its sole discretion
    o Cancel the booking without return of deposits and/or
    o Relocate the stand to another position and/or
    o Alter the size of the stand.
  6. Booking
    o The submitted contract becomes legally binding when the organiser acknowledges receipt of a completed contract and deposit by raising an invoice for the payment. The invoice will also detail the schedule of payments due.
    The contract must state clearly the nature of all goods and services to be promoted at the exhibition. Only those goods and services entered on the application form may be displayed.
    The organiser reserves the right to decline an application to exhibit if, in their opinion, it is deemed unsuitable for the exhibition.
  7. Health and Safety
    o Details of the organiser’s allocated contractors are given in the Exhibitors Manual. Any other contractors employed on site for the purposes of stand construction or connection of utilities must gain the permission of the organiser and in turn the venue.
    o Set-up and breakdown of exhibition stands must only take place during the allocated times as given in the Exhibitors Manual. Exhibitors are not permitted to set up or dismantle stand displays or move merchandise within the hall while is it open to the public. Specifically, exhibitors must not commence breakdown at the end of an exhibition before the public have vacated the hall.
    o Children under 16 are not permitted to be in the hall during build-up or break-down. The presence of such children would negate the insurance cover of all parties present in the hall at the time and must be absolutely avoided.
    o Exhibitors must not cause any aisle or emergency exit to be blocked in any way by their goods, displays or staff. In case of any dispute the decision of the duty fire officer is final.
    o Exhibitors must not bring explosives, dangerous or harmful substances into the exhibition. No naked flames, fireworks etc are allowed, and any item or device deemed unsafe by the duty fire officer will be removed by the organisers or the fire officer.
    o Exhibitors must seek the permission of the exhibition hall (via the organiser) should they wish to bring any animal into the exhibition.
    o While onsite the designated Health & Safety officer has final say on any issues of Health and Safety, all exhibitors must adhere to their guidance.Exhibitors Manual
  8. Photograph
    o Any images of participants taken by the official Exhibition photographer remain the property of the organiser, and the organiser reserves the right to use any such images to promote future Exhibitions.
    o Exhibitors may not take photographs/video footage without the written consent of the organiser.
  9. Admission
    o The organiser reserves the right to refuse admission to any member of the public or any exhibitor staff member.
    • Badges / Passes
    o Exhibitor badges are issued by Exhibitions India Pvt. Ltd. for the use of exhibitors and their staff. These must be completed with the name of the individual and the stand number.
    o Badges are strictly non-transferable. The organiser reserves the right to refuse admission of any individual in possession of an exhibitor badge, who is not directly involved with an exhibition stand.
  10. Noise Levels
    o Exhibitors must ensure that CD/iPods, videos, televisions and any other sounds emanating from their stands are kept to a level that does not cause disturbance to other exhibitors or to performers. In case of dispute, the organiser’s decision is final.
    o No voice amplifiers are to be used by any exhibitor.
    o Any use of pre-recorded music or video material must be registered with the Performing Rights Society.
    o Exhibitors must not cause any obstruction or disturbance to the neighbouring or adjoining premises to the exhibition hall in the process of moving into or out of the exhibition hall.
    o During the Exhibition there will be louder performance sessions on the stage; these will all be done within the health and safety guidelines. These will run through designated times on each day, any loss of trade to an exhibitor due to the volume of these will not be the responsibility of the organiser
  11. Code of Conduct
    o Whilst participating in the exhibition, exhibitors must not conduct their business in a manner that could bring the reputation or integrity of Exhibitions India Pvt. Ltd. into disrepute. The organiser reserves the right to stop or remove any act, display item or person deemed to be inappropriate or to be detrimental to its interests.
    o Exhibitors are responsible for any damage caused to the fabric of the exhibition hall by their activities while participating in the exhibition.
    o Exhibitors are responsible for any waste material left behind at the end of the exhibition. Any costs incurred by the venue in the specific disposal of such materials will be passed on to the exhibitor.
  12. Misc
    o The agreement is not conditional upon the presence or absence of any other exhibitor, and any reference to such a circumstance does not constitute any part of the agreement.
    o The agreement is onerous upon the organiser to provide the exhibitor with an amount of space and shell scheme within the exhibition. However, the organiser reserves the right to change the position or number of that stands space within the exhibition.
  13. Disclaimer
    o Information is given by the organiser in good faith and to the best of their knowledge at that point in time. Any subsequent changes cannot be taken as cause to cancel the booking, likewise no omission or error on the part of the organiser can be held against them.
    o The organiser reserves the right to alter the overall layout of the exhibition if necessary, which in turn may affect the location and dimensions of individual stands. In the event that re-allocation of stand space is necessary for any reason, the organiser will undertake as far as possible to allocate the closest equivalent stand. This eventuality does not constitute a violation of the contract and does not permit the exhibitor to revoke that agreement.
    o The organiser will act at all times in the best interests of the exhibition and in doing so may from time to time alter the details of these terms and conditions if required.
    o In the case of any breach of contract the organiser reserves the right to remove items or people from the exhibition and/or revoke the contract without prejudice to the right to recover any monies owed to the organiser.
    o In the event of postponement or abandonment by the organiser the exhibitor shall not have any claim against the organiser. Any failure to settle a dispute related to these terms and conditions will be resolved in a court of law.



Exhibit at



Become a
Sponsor / Partner



Attend the



Register now for
Free Entry



Be a Media


Partners 2021

ministry of electronicts
digital india logo
Skill India logo
ufi logo
Make in India
nsic logo
Niti Aayog
Register Now